1. Please come according to your order date.
2. Order that has been paid are non-refundable.
3. Maximum 5 baggage in one transaction. If it is more than the specified amount, an additional fee may be charged according to the policy of the Concierge Express provider when meeting at the location.
4. Baggage in the form of Out of Gauge (OOG) loads can be subject to an additional fee in accordance with the policy of the Concierge Express service provider when meeting at the location.
5. Baggage which includes electronic goods, liquid objects, and musical instruments can be served by making an order and payment offline at the location (not included in online booking).
6. Sport baggage as mentioned below can only be served by making an order and payment offline at the location (not included in online booking):
a. Road/folding/mountain bikes include bicycle components such as frames, stems and handle bars, tires, wheels, brackets, and cranksets.
b. Golf bag, clubs, and balls.
c. Dive equipment includes dive adjuster, tank harness, tank pressure gauge, fins, weights. except oxygen tanks are not allowed in the baggage and cabin of the aircraft.
d. Surfing board.
e. Paragliding equipment includes: hang gliding, paragliding, parachutes.
f. Archery equipment includes: arrows, recurve bows, sight.
g. Baseball equipment includes: bat, helmet, baseball gloves.
h. Bowling ball.
i. Rafting paddle.
j. Fishing equipment includes: bag, spinning, rod, vector.
k. Ice hockey stick. I. Skateboards.
m. Tennis racket.
n. Badminton rackets.
o. Squash rackets.